The bulk of our sales and operations teams are based in our office in Kampala and service the three lodges in Uganda: Bwindi Lodge, Mount Gahinga Lodge and Kyambura Gorge Lodge. We’re proud to introduce the team to you so you can put a face to a name and see the stories behind the people that make Volcanoes Safaris the unique, African company that it has become.
Raffaella has worked at Volcanoes Safaris in Kampala, Uganda since January 2010. This is Raffaella’s second job in Uganda, having returned to Africa after 12 years in Venice, Italy where she studied Foreign Languages and Literature at the University of Ca’ Foscari and worked for the Tribunal, Tourism sector, in Advertising and Sales. Born in Rwanda with dual Italian/French nationalities, Raffaella was raised in East Africa and now lives in Uganda with her Israeli husband and their two daughters, Veronique and Vivienne. Raffaella is passionate about travel, the integration of the local communities in Volcanoes’ projects and marketing.
Boniface has worked with Volcanoes Safaris in Kampala since 2010. He did his undergraduate degree in Human Resource Management at Makerere University. This is his second job in Uganda after working as an events management coordinator and model. He is Kenyan born and has been in Uganda for 11 years. He is passionate about wildlife and working with Volcanoes has given him ‘the best experience’ in interacting with nature and nature lovers. During his wild expeditions, he has come a cross a black Mamba, an African rock python and leopard, making Queen Elizabeth National Park his destination of choice and the reason we should conserve our environment and let people experience this thrilling African experience.
Agnes was born and raised in Uganda. She started her career at Volcanoes Safaris in 2006, immediately after attaining a bachelor’s degree in tourism from Makerere University Uganda. She’s currently a Tour consultant and has developed a lot of passion for Volcanoes safaris and the tourism industry in Uganda as a whole. To Agnes, the sky is the limit. Agnes is married to Brian Mugume and they’ve been blessed with their son Jayden and daughter Ashlee.
Betty was born and raised in Kampala and graduated from Makerere University with a Bachelors Degree in Tourism. During the 6 years she has worked in the tourism industry, she has been on a number of safaris in East Africa. Her Favourite area in Uganda is the South West – Bwindi Impenetrable Forest National Park and Mgahinga Gorilla National Park. The scenery is breathtaking. Travelling is her passion, and she considers herself extremely lucky to be able to combine this with her work at Volcanoes every day. The most rewarding part of her job is hearing clients thank her for making their dreams come true – who wouldn’t be inspired by such remarks! She is passionate and serious her work, but she does it with an infectious smile. Her favourite quote is from Susan Satong – “I haven’t been everywhere, but it’s on my list – Susan Satong.
Onzi joined the tourism industry in 2007 whilst completing a bachelors degree in Tourism from Makerere University in Kampala. After working at the Emin Pasha hotel for a year, she was then moved to the managing company’s head offices, where she worked for 5 years before moving to an internal flight company. At the time flying safaris were just being introduced into Uganda, making the country far more accessible. She wanted to be a part of this exciting new innovation.
Dennis has worked at the Volcanoes Safaris Kampala office since 2006. He graduated from Makerere University with a Bachelors degree in Tourism and has travelled extensively in the region to familiarize himself with the services and products Volcanoes offers to its clients. Dennis works as a Tour Consultant but also manages logistics and liaises with the team of Volcanoes’ guides to make sure safaris run smoothly. Dennis is passionate about eco-tourism, current affairs and football.
Originally from Jinja, Dorothy graduated from Makarere University with a Bachelors Degree in Social Sciences. Dorothy has always been interested in wildlife which led to her first job with the Madhvani Group, based at their Lodge in Murchison Falls. She started working with Volcanoes in 2013 and is passionate about the eco-tourism aspect of Volcanoes Safaris and is looking forward to contributing positively to the company. She believes that everyone is responsible for the conservation of the earth’s beautiful landscapes and animals.
Paul was born in Uganda in the beautiful town of Jinja. As a child, he traveled the world over through his reading of all sorts of books and his heart warmed to tourism and travel as a result. He first joined Volcanoes in 2010 as part of his studies, completing an internship at the Volcanoes Bwindi Lodge, where he left an indelible impression! Paul then graduated from the renowned Makerere University with a Bachelors degree in Tourism. He now works as a sales consultant but has a key involvement in the operations department where he is a valuable asset due to his high energy levels. Paul is passionate about travel, eco tourism and books.