It is a condition of booking that all clients must have, and must demonstrate to the company prior to their departure, adequate insurance for the duration of the tour.
Such insurance should cover personal liability; medical expenses; repatriation in the event of accident, illness or death; cancellation or curtailment of the tour by the client; and loss of, damage to, or theft of the clients' personal property. Activities with a greater inherent risk, such as trekking, animal tracking on foot and white-water rafting should be covered if applicable. Theft, personal injury or any disruption to arrangements should be reported immediately to the company. It is the client’s responsibility to ensure they comply with the terms and condition of their travel insurance policy. Clients undertaking a full safari package with the company are covered for evacuation insurance.
For travel insurance for those residing in the US CSA Freestyle Plan or MedjetAssist are recommended.
Travel insurance for those wishing to use a UK Insurance company may be arranged through our Insurance brokers Campbell Irvine by applying on line at www.campbellirvine.com or by contacting them on 020 7938 1734 or via email at firstname.lastname@example.org
The Insurance is underwritten by AXA Insurance UK plc. With effect from the 1st January 2009, Volcanoes Safaris have applied to become an Introducer Appointed Representative of Campbell Irvine Ltd. Campbell Irvine ltd and AXA Insurance UK plc are both authorized and regulated by the Financial Services Authority. This can be checked on the FSA's register by visiting the FSA's website at www.fsa.gov.uk/register or by contacting them on 0845 606 1234.
The 24-Hour Worldwide emergency Medical Service is provided by Specialty Assistance, experts in providing friendly and professional emergency help. Please note that if you chose not to take our recommended insurance then we require confirmation that you have an alternative policy that provides cover, which is as extensive as our own.