The only personal information about you we gather is information provided by you upon request. We ask you for personal information in a variety of circumstances:
Brochure requests and registering for our e-newsletter. We need your name, address and/or e-mail address so that we can send out your brochure order, and/or advise you of special offers/promotions we think you would be interested in. On all forms you will be given the opportunity to opt-in to receiving occasional marketing information from Volcanoes Safaris.
Paying for your holiday online. We need your postal address and email address so that we can send you important documentation relating to your safari.
We need your telephone number and e-mail address in the unlikely event that we need to contact you urgently about your booking.
If you are paying for your holiday online, we'll also need your credit/debit card details (including card number, cardholder name, expiry date and start date for Mastercard) in order to take payment and confirm the booking on-line. If you're paying by debit card we may also need to take the start date and issue number of the card. Volcanoes Safaris does not store any credit card details.
Cookies enable us to monitor site usage levels allowing us to improve your website experience. Cookies used cannot be used to trace visitor behaviour across other websites.
We may also use your IP (Internet Protocol) address to diagnose problems with our server and administer the site - monitoring visitor traffic patterns and site usage to help us develop and improve the Volcanoes Safaris site further.
We also have a Firewall (security software) in place to protect our internal information from the Internet.
Volcanoes Safaris will only disclose your name and booking details to our suppliers for operational purposes. We will not pass on your details to other companies for marketing purposes.
Updating and accessing your information
If you wish to update or amend the information which Volcanoes Safaris may hold about you or wish Volcanoes Safaris to cease using your data please contact us at firstname.lastname@example.org. Alternatively you may write to us at: Volcanoes Safaris, Linen Hall, Suite 447/448 ?162-168 Regent Street ?London W1B 5TE.
You have a right under the Data Protection Act 1998 to access the information Volcanoes Safaris may hold about you, subject to certain conditions. If you wish to make an application to access this information please contact us at email@example.com. Alternatively you may write to us at: Volcanoes Safaris, Linen Hall, Suite 447/448 ?162-168 Regent Street London W1B 5TE.
Volcanoes Safaris, including its owners, employees and contractors, is not responsible for the privacy policies or content of sites that we link to.
If you have any further questions relating to this policy, or if at any time you feel Volcanoes Safaris has not adhere to this policy please let us know by emailing us at firstname.lastname@example.org. Alternatively you can write to us at Volcanoes Safaris, Linen Hall, Suite 447/448 162-168 Regent Street London W1B 5TE